2024 was pretty tough for me.. I brought my car in thinking a hybrid battery was an easy swap; boy was I wrong!! the quote to get the part up here was too much & I called it a loss. Five stars because they didn’t even charge me for the diagnostic charge fee & I parked it there for a while until I could get it towed. Thanks for being understanding guys.

Service writers worked hard on my behalf to secure warranty parts from GM. The Power train warranty had just lapsed put service insisted and successfully replaced everything with full warranty service. Thank you it will help for Christmas

Fast service in and out and nicely priced winter tires. Everyone was polite

Friendly staff

Haven’t got a call and asking for a review already

Juneau Toyota had great service

Awesome customer service when I went to purchase a Snowblower they loaned me ramps made it an easy transaction.

Efficient, knowledgeable and quick.

Excellent service provided on time and professionally!

I had my 12th month service today on my RAV4 At Juneau Toyota Honda Chevrolet. It was easy to set up the appointment and the work was done promptly before I needed the car in the afternoon. The contacts from the dealer were great: text messages confirming the appointment,, progress report, and notification when the service was complete. Luis explained to me what they did and reported to me about the status of my vehicle as far as brakes, fluids, and other components. I'm very pleased.

Headlight issue still need to be addressed

Surprisingly quick prompt service starting from an oil change to a brake job! all in one day! Thumbs Up Guys with my Toyota Tacoma by the way.

Always friendly and they do a great job.

Was very fast at serves and in a timly matter

Polite, professional, and positive. Fixes accomplished! The ride home and pickup from my home were much appreciated, and JJ was a good driver.

Fast, efficient and friendly

I was looking for awhile, so several people were involved and all were great! Eric was my first and final sales rep and he was very helpful. I changed my mind on which vehicle I wanted and Eric and the manager, Cody were. Incredibly patient and understanding. I ended up trading the first car back in and taking a small financial hit, but am so pleased that they were able to help me get a vehicle that I truly love and will enjoy for years to come. I needed to be able to tow my jetskis and it does this well!

I had to ship my truck up from Ketchikan for a safety recall. Luis was able to pick my truck up at AML, perform the required inspection and deliver it back for shipping to Ketchikan. I also had the 5 month Toyota Care performed at no cost to me. Thanks for being so easy to work with.

Excellent service and efficiency with drop off and pickup. You made it easy for me and I thank you

Service was prompt with adequate notice if recommended actions during scheduled service visit. Greg and Rachel really good to work with.